Shipping Policy
Last updated: June 2026
We want your CarryHub order to reach you quickly and safely. This policy explains how we process, ship and deliver orders.
Order Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 2:00 PM EST or on weekends are processed the next business day. You will receive a confirmation email with tracking once your order ships.
Shipping Rates
Because items ship from our fulfillment partners, shipping is calculated per item and shown at checkout — each product carries its own shipping rate based on its size, weight and warehouse, and your total shipping is the sum of the items in your order. We do not offer free shipping. Shipping charges are non-refundable.
Delivery Times
Our products ship directly from our fulfillment partners’ warehouses, so delivery times vary by the warehouse a product ships from. In addition to the 1–3 business day processing time, estimated delivery is typically 3–5 business days for U.S.-based warehouses and 10–15 business days for internationally sourced items. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs or warehouse location.
International Shipping
Where available, international orders may be subject to import duties, taxes and customs fees levied by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Lost, Delayed or Damaged Packages
If your package arrives damaged, or tracking shows it has stalled or has not been delivered, please contact us at support@carryhubs.com. For damaged items, report within 72 hours of delivery with photos (see our Returns & Refunds Policy). For lost-in-transit packages, we will investigate with the carrier and arrange a refund or reshipment where the carrier confirms non-delivery. Please report delivery issues within 30 days of the expected delivery date.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address. Re-shipping costs for returned-to-sender packages may apply.
Questions about this policy? Reach our team at support@carryhubs.com or visit our Contact page.